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White Paper : Setting Interoperability in Motion – Reimagining Transit Payments

India’s public transport ecosystem is becoming increasingly digital, yet the experience of paying for everyday travel remains fragmented. Despite the ambitious vision of the National Common Mobility Card (NCMC) to enable seamless, interoperable transit payments across the country, the gap between policy ambition and on-ground implementation continues to persist. This white paper examines the evolution […]

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White Paper- Catalysing India’s Digital Retail Revolution : Revisiting Investment Framework For Quick Commerce

Revisiting the Investment Framework for Quick Commerce Quick commerce (Q-commerce) has emerged as a defining feature of India’s digital retail ecosystem. By enabling rapid delivery of essential goods through hyperlocal supply chains, dark store infrastructure, and technology-enabled logistics, the sector is reshaping consumer behaviour and retail operations across urban India. As adoption accelerates, however, the

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Discussion Paper: Industry Outlook on Policy Frameworks for the Cosmetics Sector

India’s cosmetics sector is set to generate USD 20 billion by 2025, growing at 8-9% annually. It is a significant contributor to the economy, driven by evolving consumer preferences, global beauty trends, and increasing digital adoption. However, the sector is governed by pre-independence legislation, including the Drugs and Cosmetics Act, 1940, and the Cosmetic Rules,

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White Paper : Ushering into the New Era of Financial Inclusion: Enabling Women and Women-Led Organisations

The white paper ‘Ushering into the New Era of Financial Inclusion: Enabling Women and Women-Led Organisations‘, authored by Ms. Monica Jasuja (Chief Expansion and Innovation Officer, Emerging Payments Association Asia), Soham Jagtap and Ayush Tripathi of Digital Economy vertical of The Dialogue, explores the transformative potential of gender-responsive financial policies in empowering women and women-led

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White Paper- Customer Protection in the Digital Lending Ecosystem in India

India’s financial landscape is rapidly evolving, with digital lending companies at the forefront of this transformation. These fintech pioneers are making credit more accessible, offering consumers the convenience of digital platforms. However, this growth comes with its own set of challenges—unauthorized lending apps, cybersecurity threats, and diminishing consumer trust are pressing concerns that need urgent

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Working Paper: Taking UPI Global: Building an Ecosystem Approach to Export India’s Flagship Payment System

At last year’s G20 summit, hosted by India, the focus was on India’s impressive domestic digital public infrastructure. India showcased its technological advancements through India Stack, featuring Aadhar (digital identity), the Data Empowerment and Protection Architecture (DEPA), the Account Aggregator Framework (data exchange), and the flagship Unified Payments Interface (UPI) for digital transactions. UPI’s widespread

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White Paper: Prevention, Detection, Reporting, and Compliance: A Comprehensive Approach towards Tackling Deepfakes in India

Authored by Shruti Shreya and Pranav Bhaskar Tiwari Introduction: In the digital age, synthetic media highlights the impressive capabilities of modern technology, especially in artificial intelligence (AI) and machine learning. This paper delves into the intricate landscape of synthetic media, with a particular focus on the concerning subset known as ‘deepfakes.’ These hyper-realistic audio or

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India’s Agritech Revolution- Empowering the Indian Agriculture Industry

The white paper titled ‘Empowering Indian Agriculture through AgriTech Innovation’ highlights the remarkable growth of the Agri-Tech sector in India. It delves into government initiatives and policies that have played a crucial role in fostering the development of this emerging industry within the country.  It also underscores the wide range of innovative solutions that Indian

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India’s Digital Revolution- Unlocking Social Welfare through Healthtech Innovation

The Indian healthtech industry has witnessed explosive growth in recent years, with projected market value expected to reach US $5 billion by the end of 2023 and surge to an impressive US $25 billion by 2025. Notably, India has emerged as a leading destination for venture capital (VC) financing in the healthtech sector, attracting significant

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The Digital Classroom Revolution – Democratising Education through Technology

Over the years, the education landscape in India has undergone a significant transformation, demonstrated by the improved literacy rates, introduction of robust policy initiatives, implementation of innovative pedagogical approaches, and the integration of digital technology in education. As a result, both users and the industry have benefitted from this of amplified focus on digital platforms

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