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Digital Economy

Event Report- Conference on Customer Protection in Digital Lending: Way Forward

The digital lending sector in India has witnessed significant growth, accompanied by emerging challenges such as unauthorised apps, cybercrime, social engineering scams, and fraud. To discuss these issues, LexisNexis Risk Solutions (LNRS), the Digital Lenders Association of India (DLAI), and The Dialogue have initiated the ‘Customer Protection in Digital Lending: Way Forward’ research project, aiming […]

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Event Report – The Dialogue Conclave Emerge, Expand, Empower: Building an Inclusive Future for Indian Startups

The Dialogue on 4th October 2023 organised a conclave titled “Emerge, Expand, Empower: Building an Inclusive Future for Indian Startups” exploring the interface between regulatory and policy conversations in technology and ecommerce markets, and their implications for start-ups funding and growth. It is important to note that despite being a fledgling ecosystem, India’s start-up story has

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India’s Digital Revolution- Charting The Future Of Secure Digital Infrastructure

In the context of India’s rapid digital transformation, this paper navigates through various facets of India’s cybersecurity landscape. Beginning with the recognition of the escalating cybersecurity challenges faced by governments, businesses, and individuals worldwide, it explores the multifaceted nature of cyber threats, emphasizing the urgency of robust cybersecurity measures. The paper then scrutinizes the Indian

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Feasibility of Open Access & Single Subscription on Policy under STIP 2020

The Dialogue, in collaboration with DeepStrat, is conducting a series of studies on the proposed National Science, Technology & Innovation Policy 2020. The objective of this white paper is to analyse these provisions in light of their impact on India’s research ecosystem & propose evidence-based recommendations in consonance with the international standards to ensure seamless

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Our Response to InDEA 2.0

InDEA 2.0 tries to lay out a framework that enables Governments and private sector enterprises to design IT architectures to deliver holistic and integrated services to customers. But in our response, we flagged some of the privacy, surveillance, discrimination, exclusion, regulatory, competition and data protection concerns with the proposed framework. The InDEA 2.0 proposes interlinking

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RBI’s CoF and Tokenisation Guidelines -Analysing the Potential Impact on Digital Payments Industry

The digital payments industry is a vital component of India’s rapidly growing digital economy, expected to achieve a 27% CAGR between FY20-25, with transaction values projected to surge from Rs 2,153 lakh crore in FY20 to Rs 7,092 lakh crore in FY25. This growth is driven by factors such as the expanding consumer base, increased

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Virtual Stakeholder Discussion: The Payment Aggregators and Payment Gateways (PAPG) Guidelines

The Reserve Bank of India (‘RBI’), in March 2020, released guidelines addressing concerns around the manner in which payment aggregators and payment gateways (‘PAPG’) collect and store merchant data during the onboarding process. The PAPG guidelines, in Rule 7.4, prohibit merchant websites from storing card-on-file and related data. Compliance with the aforementioned provision will be

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Industrial Revolution 4.0 and the Impact on Information Technology Service Sector

This report examines the impact of Industrial Revolution 4.0 on the IT/IT-es sector in India, utilizing qualitative research methods, including document analysis and interviews. It identifies key stakeholders, contextualizes the sector’s work, and relates it to the factors driving change. The report discusses labor law reforms in India, emphasizing their potential shortcomings in addressing the

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Young Thinker’s Conference- UK, West Bengal & Eastern India: Shared Prosperity for a Shared Future

The Act East Policy launched at ASEAN summit at Nay Pyi Taw, Myanmar is aimed to strengthen ties between India and the ASEAN countries. Changed geopolitical realities necessitated India to reach out to its ASEAN neighbors with shared historical, cultural, and civilisational linkages. Post-1990’s, tremendous strides in Indo-ASEAN relation were made, from India becoming a

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